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Keepeez Support
- If the Vacuum LID does not work correctly, please go to our FAQ or How It Works page. These sections should help resolve most problems.
- If the problem persists, please e-mail us at customercare@keepeez.com. One of our experienced product specialists will return your e-mail and answer your questions within 24 hours.
- If you do not have access to e-mail, please call our Customer Care department at 360.574.7737.
Where To Buy
You can order Keepeez products on this website or by calling Keepeez Customer Service at 800.979.2231.
Warranty
This certifies that all Keepeez LIDS and LIDS + DISH COMBOS are 100 percent tested for vacuum seal to ensure the highest quality.
If any product proves defective within 90 days from the purchase date, we will replace it free of charge. This warranty does not cover damage caused by accident, misuse or abuse of the product, which includes damage due to melting, punching, scratches, impact, warping, burning or flabbiness. To replace a LID or LID + DISH COMBO covered under the above warranty, please send the defective part of the product along with a copy of your dated receipt, your name, address and a brief description of the defect to:
Keepeez Customer Care
Lectent LLC
1101 NE 144th Street, Suite 107
Vancouver, WA 98685
Please allow 4-6 weeks to process your claim. Made in China.
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